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Successful Lawyers Go The Extra Mile

Successful Lawyers Go the Extra Mile

Leave a Comment / Blogs, Candidates /

The most successful professionals are driven by a more profound motivation and a willingness to go the extra mile for clients, peers, supervisors and team. Here are a few ways for you to go the extra mile. Communication Be a prompt and clear communicator! Establish and understand expectations regarding communication channels and response times. One way to achieve this is by establishing a reliable communication schedule, providing professional updates while always receptively addressing inquiries. It’s also essential to determine others’ preferred communication methods and timing, whether it’s via phone, email, virtual meeting or text. Always remember the undeniable opportunity to build trust through personal visits or meetings and never forget that the legal professional provides a highly personalized service. Tailor your communication to the service you provide and you will enjoy long-lasting professional relationships. Stay Up-to-Date on Current Issues Legal professionals need to be familiar with the latest legal developments and trends. The law is constantly evolving, and attorneys must know about the latest changes to provide their clients with the best legal advice. Staying up-to-date on current issues shows that an attorney is diligent and committed to providing clients with the best possible representation. Consider inviting your clients to events or seminars hosted by your firm or relevant industry organizations that show your connection to leading legal organizations and provide crucial legal industry updates. Provide Exceptional Client Service Successful Lawyers go the extra mile by proactively anticipating clients’ needs and prioritizing their interests. Offer additional resources or information that may be helpful, even if not explicitly requested. Also, maintain professionalism and ethical conduct by adhering to legal and ethical guidelines, maintaining confidentiality, and avoiding conflicts of interest.  Firms can also go the extra mile by training and empowering legal staff to prioritize customer service. Train your legal staff to prioritize responsiveness, empathy, professionalism, discretion and ethics when interacting with other legal professionals and clients.  Finally, develop a plan to check in before, during, and after client matters are resolved to ensure satisfaction and to address any lingering concerns. Regularly evaluate client satisfaction and identify areas for improvement. Solicit feedback from clients. Use feedback to refine customer service strategies, communication approaches, and service delivery. Let Us Help You Build a Team to Go the Extra Mile If your firm is looking for outstanding legal candidates willing to go the extra mile, Collier Legal can help. We can connect you with a large pool of Houston’s leading legal candidates to help you build and enhance your team. Our experienced staff can help you determine the availability of talent on the market and set your firm up for continued success. Contact us to learn more.

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Potential Law Firm Mergers

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For years, law firm merger activity steadily increased, reaching an all-time high in 2019 of 115 mergers. However, with the pandemic and its accompanying economic fall-out, there were only 65 mergers in 2020. As firms capitalize on post-pandemic growth, experts expect significantly higher numbers in 2021 and beyond. In the first quarter of 2021, there were already 26 mergers recorded. Experts predict 2021 law firm mergers numbers could overtake those in 2019. Many law firms offset revenue losses in 2020 with cost controls. After a year of crisis management, law firms have again focused on long-term growth. In a year of uneven economic recovery, law firms might search for growth opportunities through mergers. Benefits of Law Firm Mergers A merger strategy allows law firms to achieve the desired business goal, like growth, geographic expansion, or diversification. Merging with another firm should always increase your firm’s value. There are many specific goals a law firm could achieve through a merger. Add New Services – If your law firm specializes in litigation exclusively, merging with a full-service firm expands the services you can sell to your clients. This promises significant practice growth. Add Clients – Merging with another law firm gives you access to all their clients and vice versa. Explore the type and level of collaboration amongst attorneys at new firms. Increase Billable Rates – Billing rates are not uniform across the legal landscape. Attorneys benefit from upwardly adjusting hourly bill rates when merging with a firm whose clients find the higher bill rates in line with the value they provide. Decrease Billable Rates – If your clients do not want the upper market rate, reduce rate pressure and move to a firm that is mid-market. Manage Your Practice, Not Your Business – Many smaller firms enjoy the freedom from having to manage a business as they merge with another firm that takes over operations. Expand to New Markets – Opening a second office in a new city is expensive and involves hiring new lawyers and administrative personnel. Many firms find it’s more cost-effective to merge with a firm in a different town rather than starting from scratch. You can also benefit from the firm’s existing reputation, reducing the legwork needed to become known in your new city. Fill Knowledge or Experience Gaps – Sometimes, merging with another law firm is the best way to fill gaps in your team. If you wish to expand in a specific area of law, but your team lacks experience or qualifications, merging with another company is a valuable opportunity for both your firm and your attorneys. Although mergers of law firms with a similar ethos and work culture provide many benefits, the strength of each merger centers around human capital. While financial and cultural benefits are meaningful, law firms require excellent legal staff that brings lucrative clients. Should Your Law Firm Merge in 2021? In April 2021, approximately 229 million Americans had received at least their first dose of a COVID-19 vaccine. With these numbers rising, many law firms are optimistic about their economic future. As restrictions ease, court systems can reopen, legal business will increase, and firms can expect a more predictable cash flow. Despite the struggles faced by the legal industry during the pandemic, it responded with innovation and experimentation. To continue growing in 2021, firms keep innovating. Moving forward, firms are re-evaluating office space needs, optimizing talent management, and monitoring their employees’ morale and wellbeing. Although employees may return to the office, firms may choose to maintain their paperless environment while protecting and enhancing client relationships through virtual and in-person contact. Merging with larger firms can help small firms continue innovating. With more financial stability, firms can afford to trial new technologies or policies. The firm may also require more staff, which Collier Legal Search can provide. Additionally, as the economy grows, so will client businesses. Smaller firms may find clients leaving for larger law firms who can provide the legal services they require and be in the places they need to be. Larger firms also tend to have a more influential brand name, appealing to both high net worth clients and legal hires. By merging, smaller firms can hold on to their growing clients and serve them better. Rebuild Before you can negotiate and accomplish a successful merger, carefully analyze your firm’s current market position. Review your firm’s objectives, and alter them if necessary to align with the current market and your clients’ needs. To put your law firm in a better position as you rebuild, either by merging or growing on your own, ask yourself these questions: Are any of our pandemic innovations of value to our clients? How can we maintain and gain new clients with these innovations? Do we need to review our talent to make sure it is in alignment with new demand? How have our competitor firms changed? Are any firms in distress and therefore receptive to negotiate a merger? Collier Legal Search is Here to Help Merging is one way for a law firm to expand and recover after the difficulties of 2020. Choosing the right time and firm to merge with could be the difference between surviving the pandemic and your firm failing. However, after a merger, you may need to increase your staffing levels with competent workers who bring valuable experience. At Collier Legal Search, we understand that each law firm has specific needs, and we tailor our approach to ensure you hire the best employees for your firm. Collier Legal Search is a full-service legal staffing company. We place well-credentialed partners, associates, and legal professionals at every level in law firms and corporations. Our experience, connections, and unique approach to building our candidate database deliver consistent results on which our clients can depend. We are committed to the success of our clients and our candidates. Call us today to learn how we can support you as the legal industry and the country navigate a post-pandemic era. Contact us at 832-239-5253.

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Tips to Avoid Staff Turnover

Companies, Employers /

Do you experience high staff turnover? Staff turnover is an unavoidable, natural part of the hiring and employment cycle. Staff turnover is an unavoidable, natural part of the hiring and employment cycle. Economic turmoil, industry fluctuations and attrition can cause unexpected spikes in turnover, but if your firm has regularly lost talent across a number of practice areas and positions in recent years, that’s an indication that there may be more serious issues.  Warning signs can include a mass exodus of associates and support staff, clerical positions that are continually open, or a particular partner who can’t seem to retain talent. Law firms with high turnover can suffer significant data, knowledge and client loss, not to mention the cost of salaries, benefits, and time invested. When a lawyer leaves, a significant investment is lost. Aside from salaries and bonuses, law firms can spend thousands of dollars recruiting and training, sometimes paying for bar exam prep courses, moving expenses, and CLE. Here are some of the major factors that can contribute to high turnover, and how a temporary hire might be the right solution: Poor selection process– When staff turnover at the firm seems unusually high, one of the first things to investigate is the firm’s selection process. If a firm continually hires extremely over or under-qualified applicants, it will simply be a matter of time before workers become frustrated or disillusioned and look for something better matched to their skill set. Take a realistic look at the firm’s expectations: Is management seeking out Ivy League or top tier attorneys to handle work that could be done by a paralegal? Does the firm really require someone with more than 5 years of experience, or is in-house training possible? If it is evident that the organization is always hiring the wrong people, a temporary firm can help define what the job description should be and assist in finding a prospect that is the right fit for the position and for the firm. Firm Culture– Many older workers may be satisfied to put in the required hours, work hard, and collect a paycheck regardless of firm culture.  However, millennials tend to place much higher importance on the firm’s core values as well as their employment experience. If the firm seems to have difficulty retaining younger talent, it may have something to do with the lack of company culture or clearly stated mission.  While the management team addresses the core values and firm culture, temporary workers can replace workers that have left. Difficult Personality – If rampant staff turnover seems to be concentrated in a certain department or under a particular partner, there may be personality issues at play. A brilliant attorney who is constantly screaming at associates or expecting support staff to handle his personal affairs will always have a revolving door of talent. It is critical to address the nature of the issue to ensure that the firm is protected from any liability arising from bad behavior. In the meantime, utilize the broad reach of a staffing firm to find prospects who have the temperament, experience, and willingness to work with a challenging personality. Less than competitive packages– Take a look at similar-sized firms to see if the firm’s compensation and benefit plans are competitive. When the plan is not competitive with the market, there is a virtual guarantee that talent will be lost as soon as a better offer comes along. If raising compensation and adding benefits is not possible, then a staffing firm could be the best option because the prospect will be compensated by the agency, not the law firm. When an organization experiences high employee turnover, it may be time to seek assistance. Collier Legal Search is a qualified and reputable staffing firm and we can help place the right people in the right positions. Furthermore, the firm can avoid the high costs associated with multiple new hires because all risks and obligations are assumed by the staffing firm. Taking advantage of temporary hires or temp-to-permanent employees will allow the firm to address the root cause of high staff turnover while remaining fully staffed and productive.

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Personal Branding for Attorneys

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Personal branding can help you in many ways if you are seeking a new job.  What is a Personal Brand? In legal circles, everyone knows that there are lawyers whose reputations precede them: the attorney known for complex energy litigation, the must-have mediator for a construction matter or the fierce trial lawyer in the tan suit. Beyond skill, experience, and reputation, what do attorneys like this have in common? They have each crafted and maintained a personal brand.What, exactly, is a personal brand? To put it simply, it is the sum of your reputation, peer perceptions, characteristics and traits that make you different from any other lawyer. A personal brand includes not just your legal knowledge, but can also encompass qualities such as how eloquently you speak, your attitude towards clients and your philanthropic activities. Branding, unlike reputation, requires a strategic effort to position your skills. It isn’t something that happens overnight.Why is it important? As an associate, a lot of your brand may be tied to the brand and reputation of your firm. You may not have much control over your firm’s brand; however,  you can control your own. Benefits of creating a personal brand include: Focus – A good lawyer cannot be everything to every client. Knowing your area of expertise and honing in on your niche will focus your efforts on the matters that will build your career. More business – As your skill set and experience grows within your niche, it will attract more of the clients who need that set of services. Better opportunities – A more significant book of business and a more extensive professional network can lead to bigger and better opportunities outside your current firm. You know that your personal branding plan has been effective if a legal search firm seeks you out for your particular expertise! It belongs to you – You can take your personal brand with you, wherever you practice. How to Build Your Brand Determine your niche or specialized area of expertise. If you are early in your career and working a myriad of matters, pay keen attention to the cases that appeal to you and where your skill set shines.  It may take time to materialize, but create a clear idea of how you want to be seen or thought of as an attorney. Write it down, refer to it frequently and fine-tune it as needed. Align yourself with industry experts. Whether your selected niche is real estate, employment, or oil & gas, there are local and national industry groups. Join some of these trade groups and take advantage of the events, publications, and discussions. On the legal side, be active in your local and State Bar association industry or practice group. Cultivate relationships with a range of professionals connected to the industry. Share your expertise. Look for speaking opportunities or panel discussions. Speaking on a topic will showcase your expertise to a large group and also offers the opportunity for interaction.  Contribute articles and commentary on your niche to trade publications, newspapers, magazines and online forums. Contribute blog posts to industry forums, your firm’s blog, or start your legal blog. Submit for rankings. Attorneys are continually bombarded with ranking and listing opportunities throughout the year, each claiming to be the “premier” source for legal information. Select a few of the most reputable ones to pursue and prepare your submission. Depending on your firm, this may be handled individually, or through the firm’s marketing department. Polish your online presence. Update your LinkedIn bio to include your niche or area of specialty.  Add relevant industry designations or memberships. If your firm bio includes a section for casework, be sure that the cases in your specialty are listed first. Clean up your other social media posts to bring them in line with your personal brand. Talk to the experts at Collier Legal Search about the importance of personal branding and professional reputation. We are a full-service legal staffing company that specializes in placing well-credentialed partners, associates and legal professionals at every level in law firms and corporations.

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Legal Staffing in an Uncertain Economy

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Are you planning to grow your legal staffing team? Here are a few options to consider. Achieving sustainable growth in a shifting legal market is one of the biggest challenges faced by firm management. Some law firms increase the headcount in their practice groups to attract more clients. Other firms secure new clients before hiring more attorneys and support staff. This tricky balancing act is a dilemma that managing partners must carefully consider because having too much or not enough manpower at critical points can drain a firm’s time, talent and resources. By looking beyond the traditional hiring process, growth can be accomplished through a myriad of levels from temporary to permanent, short-term, project-based, hourly or even virtual – each with its merits. Successful firms will take advantage of and fully utilize all available avenues to secure the right legal staffing mix. Here are some things to consider when growing your base of legal talent: Temporary Whether your firm is trying to attract a huge client or confronted with a litigation project that your current manpower does not support, the most expedient solution is often temporary attorneys and support staff. Hiring temporary legal staffing is a solution that allows firms to take on new projects that would otherwise be too large for their regular team to manage alone. The recruiting agency, not the law firm, is the temp worker’s employer and is responsible for payroll expenses, paperwork, withholding taxes, unemployment and workers’ compensation insurance, healthcare and any other employee benefits. As a result, the cost of temp workers is often cheaper than hiring permanent employees with benefits. Law firms can often realize immediate profits with temporary legal staffing since the billable rate can be higher than the temp’s rate. Savvy businesses will incorporate temporary staff, not just during busy times, but as a fixed percentage of their workforce. Temp to Permanent From competence to culture, there are many aspects that can’t be gleaned from an interview or resume. Being able to test-drive a potential new hire can give both the firm and the employee an opportunity to evaluate if the match is a fit for both parties. Temporary to permanent employees are placed in the firm for a specific period, during which time all benefits, expenses, and liabilities are the responsibility of the recruiting company, not the law firm. At the end of the prescribed period, the firm has the option to hire the employee on a full-time basis with zero additional fees. Sometimes a partial fee is owed if the prescribed work-out period isn’t completed. Permanent Full-Time Hire In many circumstances, nothing less than a full-time, permanent employee will fit the bill. Staffing a new office, adding notable names to a practice group or taking on long-term projects may all warrant the hiring of full-time staff. A permanent employee with benefits is a considerable investment and firms should do everything possible to ensure that they will see a return on that investment. Enlisting the services of a reputable legal staffing firm will save considerable time and effort in the search for the right talent. When choosing a placement firm, be sure and evaluate their guarantees – Collier Legal Search offers the best in the business. Part-time or Flex-Time There are many compelling reasons for a firm, corporation, or another workplace to offer alternative work-time options. The crushing hours and tremendous workload are expected by law firm management, but more and more attorneys at all strata of the firm are questioning a culture of working long hours to the detriment of child-rearing, personal interests, pro bono advocacy, community involvement, and care for aging parents, to name a few. Offering part-time, flex-time or job-sharing options can keep valuable employees from taking their skills elsewhere and reduce career burnout. Virtual/Telecommute or Work-at-home Temp While not yet commonplace, the increased connectivity, technology, and cloud-based applications all point to an increased potential for utilizing the off-site talent that has been carefully screened and qualified. This option allows a staffing company the leeway to expand their search to find the candidates best suited for an assignment, regardless of location.

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A Legal Recruiter Relationship is Important

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One missed call from a legal recruiter could be costing you money! The phone rings, you answer and it’s a legal recruiter…UGH! You are so busy – but, if your first reaction is to end the call. STOP AND THINK ABOUT IT. Good recruiters are your spotlights onto the marketplace, they are loaded with information and that information costs you nothing! Even if you are happy with your current position and have no intention of leaving, staying abreast of superlative “HOT” opportunities at all times, is purely beneficial to you.  Obviously, when a recruiter is a talented professional, they are making quality matches.  If those matches lead to you, it could literally be invaluable to your career, income or lifestyle. So, TAKE THE CALL!! (or else set up a convenient time to talk) It’s a 2-way street Allow the recruiter to learn about you, but you mirror that effort as well.  How long has the legal recruiter been in the industry?  Are they protecting you, the candidate, in a confidential manner?  What is the process?  Evaluate the communication skills of the recruiter and listen – to learn whether or not they care about making intelligent, quality matches.  Make sure the recruiter will not waste your time. At Collier Legal Search, our company motto is “to waste no one’s time” – because, quite simply, it’s bad for business.  We thrive on providing a service so seamless that it produces quality placements and endless referrals.Gain Valuable Information Just as accurate, timely and useful information can make or break the outcome of a case, the same applies to your career.  An experienced recruiter knows what’s going on in the market locally, regionally, and nationally and will share that information with you.  They have their finger on the pulse of the legal market and can tell you who is moving, hiring, opening up in Houston, the most competitive salary and benefits packages, evolving vertical markets, and shifts in the legal landscape.  They conduct extensive research, continually update their information and are very well connected. Career Planning Speaking to a recruiter and building that relationship as early as possible in your career can help put your career on the path you want.  Whether your goals are to make partner eventually, to work for a multinational firm, to work in-house, or to retire early, you will be able to turn to your recruiter for general guidance regarding your career development.  When opportunities match your goals, your recruiter will assist you in pursuing the position.  Keep in mind that a job search can often take up to a year or longer, so don’t wait until you are ready to leave your current firm to reach out to a legal recruiter. Networking Powerhouse We live and work in a highly connected world where who you know (and who they know) is very important.  Professional legal recruiters are established as some of the most valuable fixtures in the legal community.  So, become part of that powerful, though a private network. Confidentiality Interested in speaking with a recruiter, but worried about your current employer finding out?  A good professional search consultant provides a thorough service while fiercely protecting the candidate’s confidentiality.  Discretion is key to their business success, and legal recruiters will not submit your information to any potential employer without your authorization.  If you have any concerns about confidentiality, your recruiter should be able to explain exactly how and when your information will be shared. Full-Service Legal Staffing You Can Depend On If you are ready to start developing a professional relationship with a trusted advisor, contact a consultant at Collier Legal Search to find out how we can help you attain your career goals. Collier Legal Search is a full-service legal staffing company that specializes in placing well-credentialed partners, associates and legal professionals at every level in law firms and corporations.  Our experience in the industry, inside knowledge of all law firms and unique vast network all work together to deliver top results. We are committed to maximizing success for our clients and our candidates.  Contact us at 832-239-5253 and let us go to work for you.  Or, next time we phone you, TAKE THE CALL!

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Growing Your Staff in 2018

Candidates, Jobs /

Are you growing your staff in 2018? Here are a few hiring tips.  In the coming year, successful law firms will further experiment and innovate to add depth to their practices, develop more profit centers, and deliver cost-effective service to clients. Legal recruiting in this competitive market is challenging, but doable, with the right recruiting partner. Firms who intend to add legal resources in 2018 must carefully weigh the cost of a new hire against the return on investment. Hiring in any of the following categories is far more efficient, plus easier, with the help of a seasoned legal recruiter with in-depth knowledge of the marketplace: Partners A recent study found that over 30 percent of equity partners are currently at or approaching retirement age. Firms who are losing experienced talent to retirement often look to competing firms to replenish the ranks of high-level partners. Established partners with profitable practices, in-demand skill sets, and portable clients are the most sought after. Whether it’s a single partner or an entire practice group, adding these tier-one attorneys is a way to expand a firm’s client base and expertise. HOW COLLIER LEGAL SEARCH CAN HELP We are focused entirely on your specific needs and can discreetly approach partners and identify practice groups that may be a fit for your organization. Associates Identifying and recruiting qualified, experienced mid- to senior-level associates continues to be challenging because there are fewer available candidates. In the wake of the 2008 recession, many firms hired fewer associates. Those who were hired during the lean years are now rising through the ranks with their collective eye on equity partnership. Adding one or more seasoned associates to your firm can impact productivity since these associates need minimal training. Additionally, maintaining a robust team of junior talent allows a law firm to deal with partner retirement issues more efficiently. The Power of Temporary Attorneys Corporate legal departments and law firms of all sizes greatly increase profitability by utilizing contract (temp) attorneys to handle overflow and project work. By using Collier Legal Search  (CLS) employees as your temps, your liabilities and costs disappear because CLS (as the employer) absorbs those expenses. Support Staff The role of paralegals is evolving. They now perform legal research and discovery—activities for which the firm can bill their clients. During times of work overflow, contract (temp) paralegals make a lot of financial sense as opposed to hiring someone permanently. Outstanding and efficient Legal Secretaries allow the billers (attorneys and paralegals) to be more productive, greatly enhancing the bottom line of the legal entity.  Here again, the efficient use of temporary legal secretaries brings great value. HOW COLLIER LEGAL SEARCH CAN HELP We can help you expand your talent pool. We have an expansive database and network which constantly draws in outstanding associate legal talent at all levels. Once we know your specific hiring needs and goals, we will identify the best candidates saving you time and money. With regard to all temporary recruiting and staffing, Collier Legal Search handles all costs including taxes, benefits, and payroll.   Specialists Many managing partners have stepped away from daily operations and now rely on experienced professionals in finance, strategy, business development, marketing, technology, cybersecurity, pricing, knowledge management, and talent. A legal technology specialist provides technical support for large e-discovery projects, document production, and document reviews. A legal technology specialist requires advanced knowledge of document management software programs and database manipulation as well as a thorough understanding of federal and state rules of civil procedure. A pricing specialist is one of the fastest-growing support roles in law firms. Law firms are facing increased pressure from clients to alter their pricing from the traditional billable hour. How matters are priced is becoming a central support function within law firms. The ability to evaluate different types of legal work and apply the appropriate pricing models is becoming increasingly valuable. HOW COLLIER LEGAL SEARCH CAN HELP We are on top of the latest trends and developments in the legal industry and can help your firm identify specific needs and specialists that can elevate your firm from the competition. Full-Service Legal Staffing You Can Depend On Collier Legal Search is a full-service legal staffing company that specializes in placing well-credentialed partners, associates and legal professionals at every level in law firms and corporations. Our experience in the industry and a unique approach to building our candidate database consistently delivers results that clients can depend on. We are committed to maximizing success for our clients and our candidates. Contact us at 832-239-5253 to give us the opportunity to work with you.

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Boost Your Firm’s Productivity in 2018

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Are you looking to boost your firm’s productivity in 2018? Here are a few easy ways. In today’s competitive market, law firms have learned to work harder for every dollar they earn. Most firms have already cut costs and diversified services to improve profitability. Maximizing productivity on every level is another way to streamline operations and benefit the bottom line. Everyone in the firm gets 24 hours each day. How those hours are spent determines firm productivity which translates directly to profitability. Here are some simple ways to recapture valuable time that may currently be wasted: Assign the right person for the job A law firm’s biggest productivity killer is using attorneys for tasks that don’t earn revenue. If lawyers are answering phones and sorting their mail, the firm is flushing money down the drain. The same can be said for law firm associates who are spending hours on document review; instead, consider utilizing far less costly project personnel like temporary attorneys or other legal professionals to work hourly on this kind of volume-driven work. Automate one thing There are many software programs on the market that help law firms become more efficient with various tasks from administrative functions to research to case management.  Select one area to automate in 2018. For example, if the firm still utilizes a manual billing process then it’s highly likely that time and money is being wasted. Manual billing systems are cumbersome, time-consuming, and prone to errors. Speed up the computers A slow computer can add seconds or minutes to every single task, not to mention frustration and agitation. Those few seconds here and there across the firm can add up over the course of the year. Reclaim lost time by speeding up every computer in the firm. Uninstall programs that aren’t being used.  Run the Windows Disk Cleanup tool to create more free space on the hard drive. Disable programs that aren’t needed at startup since those programs run in the background all day, slowing computers down. A few minutes here and there may not seem like much, but it can add up over the year and across the firm. Reduce meeting times Are all of the firm’s regularly scheduled meetings necessary? Do they drag on longer than needed? Every minute spent in an unproductive meeting is time wasted. Consider eliminating some meetings, limiting them to less than one hour and sticking to the time limit, or switching to some online meetings. Cloud-based collaboration tools can eliminate some meetings. Implement daily “Uninterrupted Time” for attorneys Many lawyers feel that they are most productive late at night or on weekends. It’s during these times that they can fully focus on a project because they are not distracted by ringing phones, administrative tasks, or other staff members. Stress the importance of at least an hour of daily uninterrupted time for billable work. During this time, the attorney should not answer calls or emails or be interrupted by coworkers. Provide food Energy is essential to a productive workday. If your attorneys are low on energy or hungry, they will be less productive or may spend more time than necessary trying to find something to eat. Stock the office with easy to eat light meals or energy and protein-rich snacks foods to help stave off the midday crash. It may also serve to increase productive time in the office if staff members occasionally stay in instead of leaving for lunch. At Collier Legal Search, we understand that your time is valuable. Contact us today and let us help with your firm’s temporary and permanent staffing needs.

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Preparing your Law Firm for 2018

Blogs, Employers /

In just a few weeks we will begin 2018. How are you preparing your law firm? As the year winds down, many law firm partners and management teams are gearing up for 2018. Just as we make New Year’s resolutions to improve our personal lives, management can identify resolutions that the organization should embrace professionally. Here are some ideas to help you set your law firm up for a stronger 2018 and beyond. Here are some tips to aid you in preparing your law firm. Evaluate the firm’s technology Law firms are not known to be early adopters of cutting-edge technology. If you have been waiting to see if this whole “cloud” thing takes off, or if it’s been several years since your firm implemented any technological advances, it is time to take some of the following steps into the modern world. Automate time-consuming and repetitive tasks such as timekeeping and billing. Introduce collaboration tools so attorneys can work together in real-time. Upgrade case management software and train lawyers on how to utilize it. Manage the firm mailing list and database. Create or update the Disaster Prevention and Recovery Plan After the catastrophic events of 2017, neglecting to have a disaster prevention and recovery plan borders on negligence. Every organization should have a comprehensive plan that protects employees, clients, and data when the next event occurs. Having this plan in place will ensure your firm can weather just about any disaster with a minimum of disruption. Evaluate what worked or didn’t work during the last disaster. Update all contact information in the plan. Have both digital and hard copies of the plan available for employees. Schedule a meeting during the first quarter to review the plan with key employees. Build new profit centers The legal marketplace is rapidly changing, and firms must constantly find ways to monetize their services and bring value to clients. Certain legal services are being offered online or by third-party vendors, so it is critically important to continually develop new revenue streams. Look for ways to cross-sell clients. Offer incentives for attorneys who do so. Identify new market opportunities. Add services or practice areas that are frequently requested by your clients which can be accomplished with paralegals and contract attorneys. Examine your firm’s culture For the first time in our nation’s history, four generations are working side by side in the workplace: Traditionalists (70 or older), Baby Boomers (54-72), Generation X (42- 53) and Millennials (23-42). This gap of more than 50 years between the youngest and oldest in the workforce presents new workforce dynamics. Eventually, this will lead to a culture shift within many organizations. Understand your firm’s current generational profile. Create opportunities for different generations to collaborate Understand motivations – Each generation is motivated by different things, whether it’s stability, authority or work-life balance. Update the marketing strategy Is your firm still printing expensive, glossy brochures and running a large schedule of ads in shrinking publications? Are event sponsorships still bringing in new clients? If you haven’t already, take time to review all of the components of the firm’s marketing activities and determine which ones are generating the best results. Determine if marketing activities are simply being repeated year after year. Renegotiate advertising and marketing agreements with media outlets. Refresh the firm website – is it optimized for mobile devices? Review the State Bar regulations on advertising to be sure the firm is compliant. We wish you the warmest holiday season and a prosperous New Year. The professionals at Collier Legal Search can help you make 2018 the best year ever!

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Leading Your Firm After a Disaster: Hurricane Harvey

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Does your firm have a disaster and recovery plan? Here are some items to consider including in your plan.  In the wake of Hurricane Harvey, many business owners have reopened their doors and are attempting to resume normal business operations. However, considering the tremendous impact that the event had in our region, it is probably safe to assume that there may well be a new normal for some time to come. Supporting your staff during and after a catastrophe requires lots of compassion and understanding. Also, be mindful that stress levels will be high during the recovery period. As a business owner, manager or team leader, there are several steps you can take to help your employees manage their new challenges and make the transition back to work as smooth as possible: 1) Assess Basic Needs – By now, management should have made contact with every member of the staff and taken stock of their situations, as well as what they may be dealing with regarding their homes or their loved ones. Some of your employees may have come through the storm rattled, but unscathed. Others may have lost everything.  Find out who may need shelter, food, clothing, transportation, pet care, child care, a rental truck, storage space or any of the many goods and services they need to begin normalizing their lives. Provide them with contact information for aid groups or any support that the firm or coworkers can offer. The sooner they can address their basic needs, the easier it will be for them to try to return to their normal lives. 2) Provide Ongoing Communication – Voicemail, email, company intranet or social media are all useful means to keep employees apprised of any company updates throughout the response and recovery phases. Remind your team that their jobs are important and secure. Provide regular and clear communication with updates on the business’ restoration progress. 3) Make workplace adjustments – Once the office is safe to return to, management may need to adjust some office rules and procedures. Dress codes, rules about children in the office, and restrictions on using telephones and the Internet for personal business may all need to be temporarily adjusted in the post-disaster period. It may be difficult for staff to get to and from work on time with new traffic patterns and gridlock on the freeways. Flexible hours or allowing your employees to work remotely may alleviate some stress around these issues. Employees may also need unexpected time off to address their home and family situations. Compassion and patience about these business interruptions will be remembered and appreciated by team members. 4) Maintain physical health – Exhaustion and stress can lower resistance to disease, decrease alertness, and cause impaired judgment. After an initial crisis period, observe employees for signs of physical, mental or emotional exhaustion.  The same employees who work all day diligently may be returning home to many more hours of work to repair or reconstruct their homes. 5) Encourage mental wellness –  It is important to encourage discussion as survivors of disasters often need to talk about what they have experienced. Consider providing an information break area where employees can gather for lunch or breaks with their co-workers. If your firm offers an EAP program, provide your employees with an update of what it covers and how to schedule appointments. Collier Legal Search is here for you and can help answer any staffing questions you have during this recovery process. We support you and continue to keep you and your families in mind during this difficult time.

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